Once an order is received you will be notified of your order progress (pending, processing or despatched) by email.

You can also track your order status at every stage by logging into your account on our website.

Australian Shipping

Orders to Australian destinations are despatched using Australia Post.

Please allow up to 2-3 weeks for orders to be prepared and despatched.  Smudge takes no responsibility for parcels lost by Australia Post.   Please consider having your order sent by Express Post as we then have a tracking number to trace the parcel if it should go astray.

International Shipping

Smudge products are despatched all around the world.

Orders to international (non Australian) destinations are despatched using Australia Post air mail.

Please allow up to 2-3 weeks for orders to be prepared and despatched.  Smudge takes no responsibility for parcels lost by Australia Post.   Please consider having your order sent by Express Post International as we then have a tracking number to trace the parcel if it should go astray.